PRIVACY POLICY

1. Information We Collect

Information You Provide Directly

We collect information you provide when you fill out a contact form, request an assessment, or otherwise communicate with us, including your name, email address, phone number, company name, industry, and any details you share about your business processes.

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and usage, including IP address, browser type, pages visited, time spent on pages, and referring website, typically through cookies and similar technologies.

Information from Third Parties

We may receive information about you from third-party platforms, such as scheduling tools, CRM systems, or analytics providers, where you have separately consented to share that information with us.

2. How We Use Your Information

We use the information we collect to respond to inquiries and provide requested assessments or proposals, deliver and improve our automation and agentic AI services, communicate with you about your engagement or our services, maintain the security and functionality of our website, and comply with legal obligations.

3. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal information, we rely on your consent, the necessity of processing to perform a contract or provide a service you've requested, our legitimate business interests in operating and improving our services, and compliance with legal obligations.

4. Sharing and Disclosure of Information

We do not sell your personal information. We may share information with:

• Service providers who perform functions on our behalf, such as hosting, scheduling, and communication tools, under confidentiality obligations.
• Professional advisors, such as legal, accounting, or insurance advisors, where necessary.
• Law enforcement or regulators, where required by law or to protect our legal rights.
• A successor entity, in connection with a merger, acquisition, or sale of business assets.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to delete or anonymize it.

6. Data Security

We implement industry-standard security practices, including access controls, encrypted data transmission, and limited data access on a need-to-know basis, to protect personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have the right to access the personal information we hold about you, correct inaccurate information, request deletion of your information, restrict or object to certain processing, request a portable copy of your information, and withdraw consent where processing is based on consent. We will not discriminate against you for exercising any of these rights. To exercise these rights, contact us using the information below.

8. State Privacy Rights

Depending on where you live, applicable state privacy laws may provide additional rights, including the right to know what personal information we collect, the right to request deletion of personal information, the right to opt out of the sale or sharing of personal information, and the right to non-discrimination for exercising these rights. AIO CO does not sell personal information. To exercise any applicable state privacy rights, contact us using the information below.

9. International Data Transfers

If you access our website or services from outside the United States, your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using our website or services, you consent to this transfer.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verified parental consent, we will take steps to delete that information.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies before providing any information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated policy on this page with a revised "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

AIO CO
1401 21st Street STE R, Sacramento, CA 95811, United States
Email: info@aioco.co